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Salesforce.com
Technology Consulting & Solutions |
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Salesforce.com is the US
Market leader in web based Customer Relationship
Management (CRM) solutions. It is well established
as the leading cloud solution for sales, marketing
and support. It can help you manage the entire range
of customer relationship activities - from sales,
support, and marketing to quoting and follow-up.
Salesforce.com offers low total cost of ownership
due to ease of use and accelerated adoption.
Functionality growth can be increased very easily
using the AppExchange ecosystem or the Force.com
platform. |
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| Salesforce.com
Services |
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| Our team of consultants bridges the gap
between your business processes and technology. By
leveraging our methodology, we waste no time reinventing
the wheel. We provide entire lifecycle of Salesforce.com
solutions—from initial business need assessment to
implementation of new capabilities as your business
grows and changes.
Key elements include:
- Discovery, mapping and modeling of sales or
support business processes
- Early prototyping of new processes in
salesforce.com
- Detailed Project Plan
- ROI/TCO analysis in the discovery and project
phases
- Customization of salesforce.com to enable best
practice sales, marketing or support processes
- Migration to salesforce.com from legacy
on-premise systems and integration with other core
systems
- IT and business user training and change
management
- Customized development to extend Salesforce.com
- Integrating AppExchange Applications
- On-site Training
- Maintenance and Support
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